Collapsible Public Review Replies

2 votes

We would love it if replies to reviews could be collapsible. Some of our replies can be lengthy and we would rather the customer see the other reviews first instead of being hit with a wall of text in reply to a review. The customer would then be able to click an arrow to show our reply if they wish to read it.

Done Suggested by: Bunnie A. (21 Dec, '18) • Upvoted: 20 Feb • Comments: 3

Comments: 3

25 Dec, '18
Moderator Admin
Hi,

We have the option to adjust the display of the reviews here: https://judge.me/settings?jump_to=review+length . Can you please take a look at this and let us know if this is the one that you're looking to do?
31 Dec, '18
Bunnie A.
Hello, I just reviewed this and it doesn't work on pages you have to scroll on. It automatically shows the full comment if the visitor scrolls through the rest of the comment pages. It starts off working correctly, but once you scroll the 'read more' feature disappears.
21 Jan, '19
Bunnie Apra
Hello, this doesn't appear to be working on this view. We want the company replies to be collapsible initially as well. You can see a prime example of this here: https://www.swiglife.com/collections/new-insulated-stainless-steel-travel-mugs/products/swig-18oz-mug-blush#reviews , on page 2. We have a longer reply to a customers review but we don't want the whole thing visible right away.