2 votes

We would like to automatically block review requests from going to people who have had a refund or partial refund on their order. These are usually/always problem orders and customers have told us what they think of us whilst sorting out the issue and accepted a refund. Sending them a survey is often antagonistic to them and just makes things worse.

Suggested by: charles Upvoted: 21 Jun, '19 Comments: 0

Under consideration

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