Let customers submit multiple reviews in one process
The best way to get more reviews is to make the process as simple as possible.
For this reason, it makes sense to create a page where customers can write reviews for all products they bought and submit them either one by one or all at once.
Example: A customer bought 3 products
Process now: Customer gets an email with the products, has to visit all 3 product pages and leave a review on each product page -> cumbersome and time-consuming
Result: Probably only one review because of the effort (customer has to search for the product pages or switch between mail and store) or customer doesn't know they have to visit every page.
Suggested process:
1. Customer gets an email with a link to a review page.
2. The review page lists all products that the customer purchased and gives the chance to write all reviews on the same page. On this page we could also ask for more feedback or customer can give a shop review.
Please see attached image for example page.
Comments: 7
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14 Jul, '19
Felix MergedAfter buyer leaves one review, suggest to buyer to leave further reviews for existing purchases.
Pending review requests can be shown after a review is left (or even after a purchase). -
16 Jan, '22
Whitney MergedSimply the review process by allowing customers to leave reviews for all products on one page, in one step. Similar to what CusRev does (https://help.cusrev.com/support/solutions/articles/43000051497-what-is-an-aggregated-review-form-)
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16 Jul, '23
Tobias MergedGuys,
We are missing so much extra reviews on the table.
Let's say your customer bought 2 products in 1 order.
After 14 days he receives a review request. He places a review for product 1 from that order. Customer is in the flow of leaving reviews. And with Judge.me at this moment we just say: thank you for leaving a review. How much % of those customers would leave a review for Product 2 as well? Can you imagine?
"How to show request a product review for the second purchased product right after someone left a review? So I mean: not showing a thank you page, but: ...and what do you think of Product 2 that you purchased?"
That way we will get so many more reviews. How cool would that be?
Now the only option we have is to send multiple emails for multiple products from one single order. But why bother people with multiple e-mails? When they leave that first review, they are likely to place the second review as well. -
13 Sep, '23
Antonio Lopes Admin"Aggregated review form" (suggested by Whitney on 2022-01-16), including upvotes (2) and comments (0), was merged into this suggestion.
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13 Sep, '23
Antonio Lopes Admin"After customer leaves a review for product 1 DIRECTLY ask to leave a review for product 2 as well" (suggested by Tobias on 2023-07-16), including upvotes (1) and comments (0), was merged into this suggestion.
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25 Jan
Judge.me AdminHello everyone,
We are excited to share that your request has been successfully implemented.
In the latest version of the Judge.me Reviews app admin, you can easily access the new feature. Simply navigate to "Collect reviews" and then click on "Email templates." From there, choose the template you wish to edit.
In the "Settings" tab, find "Redirect users to" setting and set it to "Review collection page." Now, in the "Post-Review modules on the Review Collection Page" section, you can select "Collect store reviews" and "Collect reviews for other products in the order."
Enabling this setting allows your customers to effortlessly submit multiple reviews in a single streamlined process.
If you have any questions or need further assistance, feel free to reach out to our support team! -
25 Jan
Judge.me Admin"After buyer leaves one review, suggest to buyer to leave further reviews for existing purchases" (suggested by <Hidden> on 2019-07-14), including upvotes (5) and comments (0), was merged into this suggestion.
