Picture/Video upload journey should be easier
Problem: customers experiencing difficulty on uploading pictures/videos after submitting the review because media upload option is not easy to access/see on the after submission landing page. Due to that, the number of media uploads are reduced, and we receive complaints.
Solution: As soon as customer submits the review, there should be a confirmation page where customer can see media upload options. For example Stamped.io
https://www.dropbox.com/s/illi90vlq3zbbaw/mediauploadaftersubmission.png